Welcome to futurefocus, what do you want to do?

You’re an active hybrid member of the Scheme because you are a current employee who joined HSBC before 1 July 1996 (or on, or after 1 July 1996 if you joined directly from M&S Financial Services). This means that you have both a Defined Benefit (DB) pension and a Defined Contribution (DC) pension pot

Stay on futurefocus

This is where you will find lots of helpful information
about the Scheme. You can:

Access all your member guides.

Read the latest Scheme news and announcements.

Use the contribution calculator and watch the tax free cash videos and retirement webcasts.

Check investment information, like the fund factsheets.

Find out more about the Trustee and how the Scheme is managed.

Find important forms and FAQs.

Go to Member Self Service (MSS)

MSS allows you to see the details of your own hybrid benefits:
You can:

See your current DB pension.

Update your nomination and dependants details.

See the value of your DC pension pot.

Request a retirement quote.

Check and update your personal details.

See correspondence about your benefits that has been sent to you.

Go to My Pension

My Pension allows you to manage your DC
pension pot. You can:

See your current investment choices and make an investment switch.

Update your Target Retirement Age.

Check how your investments are performing.

See the value of your DC pension pot.

Having trouble logging-in or
can’t find what you’re looking for?

If you have any questions about using MSS or your hybrid benefits and options,
you can contact the administration team at Equiniti by:

Email: HSBCHybridPensions@equiniti.com

Tel: +44(0) 371 384 2631

Post: HSBC Bank (UK) Pension Scheme
PO Box 5227
BN99 9FN

If you have any questions about the change of hybrid administrator to Equiniti, you can view our Frequently Asked Questions here.