Having trouble logging-in or
can’t find what you’re looking for?
If you have any questions about using MSS or your hybrid benefits and options,
you can contact the administration team at Equiniti by:
Tel: +44(0) 371 384 2631
Post: HSBC Bank (UK) Pension Scheme
PO Box 5227
If you have any questions about the change of hybrid administrator to Equiniti, you can view our Frequently Asked Questions here.