Contact us

Looking for more information about the Scheme?

Contact the HSBC Administration Team at:

The HSBC Administration Team
Willis Towers Watson
PO Box 652


(Don't forget to include your employee ID number in your correspondence.)

Phone: 01737 227575

(Monday to Friday between the hours of 9am and 5:30pm, excluding bank holidays.)

To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call.

If the HSBC administration team aren’t able to help, you can write to the Pension Scheme Executive at:

HSBC Bank Pension Trust (UK) Limited, Level 33, 8 Canada Square, London, E14 5HQ.